Your safety is our highest priority and SmartCars has some of the most stringent standards in the industry.
How We Provide Safe & Reliable Service
SmartCars is 99.7 % incident free and counting!
There was a time when a driver’s license and a live pulse qualified you to be a chauffeur. Not so anymore. Today, chauffeured transportation companies like SMARTCars emphasize safety first, employing programmatic in-house orientation mechanisms and events that are focused on defensive driving techniques, emergency management skills and responsible vehicle maintenance.
You can count on a SMARTCars chauffeur to provide superior service that sets the industry standard for professionalism, expertise and safety. Our chauffeurs deliver the skill, the reliability and the attention to detail needed to ensure that our clients travel safely, without incident, as we strive to exceed expectations.
SMARTCars maintains the highest level of accountability for all its chauffeurs so your comfort, safety and satisfaction are never in doubt. Each of these independent professionals, passes thorough background investigations, motor vehicle record audits, and spontaneous drug testing. On an ongoing basis, driver performance is evaluated through scheduled and unscheduled testing. Furthermore, each SMARTCars professional driver undergoes extensive safety orientation and successfully reviews and completes the SMARTCars Chauffeur Orientation Program.
SMARTCars professionals have intimate familiarity with the layout, logistical details and traffic patterns of the areas in which they serve. Throughout each day, every vehicle and chauffeur is in continuous contact with fleet operations via the latest GPS, digital and voice communication technologies. This ensures that your vehicle is where you need it, when you need it, and without incident!
- Each chauffeur has worker’s compensation insurance. He/she also carries liability insurance that is five times the city and state requirement, and SmartCars has additional umbrella coverage.
- When you book a service with SmartCars, you are working with a responsible company.
Over its 25 year history SmartCars has developed the culture necessary to attract and maintain relationships with a superior cadre of drivers. With an average tenure of 10 years, this select group is the primary reason for Smart’s success. Transparency, honesty and civility are key to what attracts only the best to SmartCars. They comport themselves in a manner conducive to high quality service.
Financial Information Security
SmartCars use of the SantaCruz transportation system insures the highest level of credit card security in the industry.
We have affiliates in 500 + cities around the world, which means that you only need to contact our main office to arrange your transportation needs almost anywhere.
Our affiliate network is comprised of operators “hand-picked” and vetted through a rigorous and thorough process that guarantees that your expectations of excellent service will be met. SmartCars is fully involved in the quality of services provided by its affiliates.