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11 2017 Aug

How One App Is Making Corporate Travelers Hungry

Dinova is a corporate dining program provider that has recently partnered with Tripism, a recommendation platform that have corporate travel customers hungry, literally.

The user-driven dining app aims at being the corporate traveler’s dining marketplace equipped with rates and reviews from other business professionals and co-workers. The app has more than 14,000 preferred restaurants in their ‘business dining marketplace’. Making the app the go-to place for busy professionals.

Originally focused on targeting travel agents, the new app has since shifted it’s target market. With the knowledge shared from hundreds of travel agents, their new audience is the end user. This is because, they’ve found the end user is the ultimate decision-maker.

The platform has been in the works for several years and none other than tech giant Microsoft, has been a huge help along the way.

The recommendation platform relies on user-driven content and artificial intelligence personalization to keep hungry corporate travelers satisfied. The founders plan to host with many other corporate travel apps in the near future, particularly those providing holistic resource for travelers, so keep a look out in the app store!

 

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7 2017 Aug

Why Technology-enabled Control is Top of Mind for Business Travelers

Business travelers are craving more and more accessibility. From changing their travel plans, to only interacting with human customer-service representatives in emergency situations.

In a recent study from Egencia, the buses-travel subsidiary of Expedia, Two-thirds of business travelers stated that they want to be able to manage everything from travel to transportation services through their mobile devices. This number also includes 76 per cent of US business travelers.

One of the largest queries that arrised from the survey was that Business Travelers would like to be able to make their travel plans using text message. This is just one example of why technology-enabled control is top of mind for business travelers right now.

It is no shock that the business travel market is at a turning point. A place where business travelers have increasingly high expectations and want instant gratitude from tools on every device available to them while they travel.

Another key insight found from the survey, was that Technology was viewed as a better tool to productivity than things like airport lounges and priority boarding.

Business travelers want ease-of-use verses perks. Which is why they’re asking companies to reimburse them for in-flight wifi, which currently only 29 per cent of companies do.

Business travelers are craving more technology-enabled control, which is creating a turning point for the business travel market. What are we going to do to accommodate them?

 

 

 

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30 2017 Jul

How One Company Is Using Personalization to Enhance the Business Travel Experience

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  • posted in Corporate, Travel

Offering business travelers personalized experiences can not only improve traveler satisfaction, but also allow corporate travel providers to stand out among their competitors. See how one company is using personalization to enhance the business travel experience.

Delta airlines has been focusing on improving customer experience within the last several years. They offer Wi-Fi, some of the best procured food, craft beer and other enhanced drink options, great entertainment options and bigger seats than most airlines.

Although the onboard experience will never be able to replace personalized human interactions, travel providers are quickly learning that integrating personal touches to the guest experience can be valuable. So valuable that they believe it will build stronger customer loyalty and give them an edge of their competitors.

Delta Airlines has been globally recognized as a company that has not lost sight of the “human touch”, and passengers like that. As they continue to bring humanity back to air travel they continue to roll out distinguished programs.

Both A Check-In Recognition program as well as a new Onboard Recognition program are both available to companies with a Corporate Sales Agreement. These programs are in place to engage with their corporate flyers by giving them an extra personal touch.

The Check-In Recognition program identifies travelers from the corporations who participate in the program by company name. Once recognized, the airport kiosk will thank the traveler when they check in.

In addition, The Onboard Recognition program equips business travelers with a Recognition Seat Map on their mobile devices.

Personalized experiences are becoming a top need for business travelers and can drastically improve traveler satisfaction, but also allow corporate travel providers to stand out among their competitors.

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24 2017 Jul

Here’s Why Business Travel Is Expected To Rise By 2018

With a rising of less-than-expected 3.5 percent to $1.26 trillion in 2016, the outlook for Business Travel Spending improves somewhat this year and more moving into 2018.

Though expectations pend many global uncertainties, the renewed optimism for business travel is being driven by current successes in global trade, expected improvements in manufacturing, economic improvements in emerging markets and shifting currency dynamics. Although a recent report by the Global Business Travel Association (GBTA) executive director and chief operating officer Michael McCormick stays cautious in saying, “Many downside risks remain, however. Most notably, public policy in the U.S and abroad has the potential to drastically change the global business travel environment.”

Unknowns such as President Trump’s intentions to lower corporate taxes, reduce regulations and invest in infrastructure are still at bay  but could turn out to be good for business travel. While restrictions on trade policy and travel bans could be detrimental.

“Policies that would have an incredibly negative impact on business travel activity include any policies aimed at reducing the free movement of goods, services or people,” GBTA said.

The 2018 Global Travel Forecast indicates that airfares worldwide are expected to be up 3.5 percent, while hotel room prices will increase 3.7 percent.

Higher pricing has always been a reflection of a strong economy and growing demand. The 2018 Global Travel Forecast numbers are a strong indicator of where we see global business spending in the near future.

 

 

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16 2017 Jul

Tips for Protecting Your Company’s Info When Employees Travel Abroad

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  • posted in News, Travel

With the rise of travel ban’s and certain carry-on electronic devices corporate security is being majorly affected. In order to effectively protect corporate assets and information, corporate travel managers should get in touch with their risk management and IT counterparts to institute a few actionable policies and practices for their international travelers.

Below are 4 tips for Protecting Your Company’s Info When Employees Travel Abroad:

  1. Restrict transportation of any sensitive information that might be saved to a laptop, mobile phone or other type of portable media device.
  2. Encrypt devices and communications paths so that all information is concealed and turned into code.
  3. Integrate a remote desktop or other virtualization technologies so that it remains easy for employee to stay connected but difficult to for anyone to leak important data.
  4. Organizations should have several extra laptops on hand that are wiped completely clean before traveling abroad to insure nothing is to be comprised, lost or breached.

Large corporations have started to implement the policies and technologies necessary to protect their information when employees are traveling abroad. While some are basic procedures, an organizations greatest asset is their data. As the laptop ban continues to rule uncertain, additional precautions should be considered to protect companies.

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10 2017 Jul

10 Countries That Will See the Most Business Travelers in the Next Decade

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  • posted in News, Travel

During the World Travel & Tourism Council (WTTC) Global Summit in Bangkok this month, WTTC and Travelport revealed that the $1.2 trillion business travel sector is expected to increase by 3.7 percent over the next decade.

China is one region that is supposed to see some of the highest growth with a prediction of 9.5  percent every year. Following closely behind is Rwanda at 8.5 percent and Asia-Pacific at 6.2.

Here are the top 10 countries forecasted for growth in business travel for 2017:

  1. China, 9.5 percent
  2. Myanmar, 8.7 percent
  3. Rwanda, 8.5 percent
  4. Gabon, 8.5 percent
  5. Greece, 8.2 percent
  6. Hong Kong, 8 percent
  7. Tanzania, 7.9 percent
  8. Cambodia, 7.4 percent
  9. Solomon Island, 7.3 percent
  10. India, 7.2 percent

Business spending has been slowly increasing in many markets around the world. Some notable ones have been Democratic Republic of the Congo and Qatar. A business travel spending statistic shows that between 2011 and 2016, spending in the Congo increased by 32 percent, 25 percent in Qatar and 21 percent in Azerbaijan. Even though these growth rates are exponential, the largest business travel markets are still the U.S., China, the U.K., Germany and Japan.

It’s no coincidence that these 10 countries forecasted for growth in business travel have been growing at such a rapid rate. They have a number of factors contributing to their success. In order to maximize revenue, companies are expanding into new markets and unchartered territories. However, one of the largest and quite frankly the most important factor is technology. More and more technology is revolutionizing the way travelers and travel businesses communicate.

“Every day we see business travel growing at a significant rate in many emerging markets with technology playing an in increasingly important role in easing the way for those on trips for their work,” said Travelport CEO, Gordon Wilson.

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29 2017 Jun

Why Consumers Are Choosing Chauffeured Car Service Over Ride-Sharing

With the integrity of ride-sharing apps in question, travel buyers are prioritizing service and safety over price when dealing with chauffeured car suppliers.

Travel buyers’ are prioritizing driver training, background checks and other duty of care elements which is only validating chauffeured car suppliers. All of these factors are adding value in the ground transportation space and they may have ride-sharing suppliers to thank for that.

In a recent BTN survey another important factor was brought to the table. Travel buyers ranked complaint and problem resolution as the most important aspect of their chauffeured programs, and ride-sharing apps don’t have the best track record with complaint resolution.

As corporate clients are concentrating less on pricing and more on duty of care, many buyers are once again shifting their transportation providers from ride-sharing to professional chaueffeured transportation suppliers like SmartCars.

BTN’s survey of price and value were also surveyed and outranked  price alone in terms of importance. The survey also showed that less than 30 percent of buyers said ride-sharing apps had been considerable in their programs with nearly 20 percent saw no shift.

Corporate travel buyers are not as concerned with cutting prices on short inner-city rides where the quality of the car might not be so great, as they are about reliability. That’s where SmartCars comes in.

 

 

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23 2017 Jun

Mobile Is Key To Engaging With Today’s Business Traveler

 

The shifts in today’s Business Travel technology is changing the way travel management companies and agents market and accommodate business travelers.

A survey conducted by Sabre in partnership with GBTA found that seven in 10 millennial business travelers prefer to have the freedom to book, cancel, or alter their trips, as well as submit their expenses, on their mobile devices.

Travel budgets are one of the largest expenses for an organization to manage, and often the most disjointed. These Travel managers are looking to streamline that process with organizations that provide mobile solutions. By offering Mobile self-service technologies, Travel companies will not only help boost their client’s policy compliance, adoption rates, and duty-of-care obligations but also cement relationships with their clients.

While most Travel companies are integrating a mobile strategy into their programs, other’s are choosing not to keep up.

A second study by Sabre found that nearly half of total respondents do not recommend any self-service travel apps.

The mobile workforce offers flexibility, personalization, and ease of use which is why Mobile is key to engaging with today’s Business Traveler.

 

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7 2017 Jun

The Future Of Travel Management

This year is considered to be the year of the traveler because personalization is going to play a huge role in travel management programs. Travelers want their suppliers to know them on a different level than ever before to talk, inspire, and even connect with them. They’re taking a holistic view of the traveler as a person (not just a ‘baby boomer’ or ‘millennial’).

Because travel management is evolving beyond end-to-end services, organizations are now feeling urged to deliver an engaging and rewarding travel experience for their employees. Hyper-personalization will take a strong lead in the future of travel management. Increased usage of artificial intelligence and bots replace “search” as recommendations can be based on their ever changing needs.

Corporations are increasingly concerned with the wellness of their employees. Which is why in the future of travel management a successful travel program will be defined by traveler well-being. Organizations are predicted to reassess their travel programs and policies.

Corporate travelers are increasingly frustrated by the options they have to manage their trip.  As hotels and airlines introduce more purchasing options and sharing economy sites work to become ‘Business Travel Approved’ by corporations.  Many tech companies will be working to find a way to effectively put all of these options into one app.

The future of travel management will see changes to corporate booking tools. They will transition their user experience by taking rich user interfaces and robust capabilities that balance the traveler and corporate demands all in one.

The future of travel management is in personalizing every detail of a business traveler’s experience.

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1 2017 Jun

Selecting The Right Venue For Meetings and Events

As business travelers increasingly look for travel experiences that will keep them enthused and motivated, travel planners can look to current hospitality trends to stay on the cutting edge.

Below are a few current trends travel planners can use to keep their clients and team members happy and motivated.

1. Business Travelers are all ages.

Business Travelers are both seasoned executives and upcoming Millennials so when choosing a venue or meeting space, keep in mind that every attendee wants an interactive experience.

2. Integrate cultural authenticity.

Business Travelers will appreciate a genuine travel and meeting experience. One of the best ways to do this is to highlight the destinations’ culture by finding the right hotel!

3. Fitness and wellness.

As fitness becomes more and more important, hotels and resorts are dedicating much of their efforts to accommodating multiple exercise options for their guests. Choosing a hotel like this will be greatly valued by those who remain dedicated to a healthy lifestyle, even on business trips.

4. Sustainability.

One of today’s top trends in hospitality is sustainability. Guests have moved beyond organic products and water-saving efforts, to wanting things like locally sourced food and solar-powered electricity and  building materials that come from sustainable resources.

With business travel on the rise, many in the hospitality industry are expanding their service offerings to accommodate the new age of travel. Whether it be sustainability, or cultural experiences travel planners must learn to adapt to the new trends and demands of business travel.

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